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Post by Carolyn on Jun 18, 2020 3:23:51 GMT
So I just got paid for my second month post-migration... This is the second time in two months that there is absolutely no reported income from Amazon, Scribd, iBooks, Nook, etc... I have had sales from outside Lulu every month for the last ten years... They are insisting that they are reporting all income to me. I just don't believe it. And then they ask me if I can document these sales... which, obviously, i can't.
Has anyone received payment from Amazon sales, etc. since the migration? Anyone else not believing that these sales never happened?
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Post by Rob on Jun 18, 2020 8:10:12 GMT
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Post by jptanabe on Jun 19, 2020 22:18:47 GMT
If you got 2 payments like I did, 1 is from sales through Lulu (matches the sale(s) reported on the website) and the other is for sales from elsewhere (unspecified sales, no clue where or what was sold, but my best guess is they would include Amazon). If the payment info ever works properly on the new site one would hope that the sales that are not direct through Lulu would also start to show up (like the did on the old site).
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Post by JesusNinja on Jun 26, 2020 1:11:22 GMT
Same here. No report of any sales off lulu's site whatsoever. Got paid twice but no way of knowing if it's right or not.
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Deleted
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Post by Deleted on Feb 18, 2021 1:20:39 GMT
So I just got paid for my second month post-migration... This is the second time in two months that there is absolutely no reported income from Amazon, Scribd, iBooks, Nook, etc... I have had sales from outside Lulu every month for the last ten years... They are insisting that they are reporting all income to me. I just don't believe it. And then they ask me if I can document these sales... which, obviously, i can't.
Has anyone received payment from Amazon sales, etc. since the migration? Anyone else not believing that these sales never happened?
Hi i have no reported book sales from December 2020 and January 2021 but a few sales this month February on Lulu site. Nothing on other sites like Amazon, Scribd etc. I talked to Lulu via a ticket and also by Facebook. Both times they said i have no December sales. This is hard to believe as i use 2 writing names under 2 accounts which is 2 sets of data. I have a few free promo titles and always have a few or lot of these each month listed in the numbers. I've regular monthly data from before the terrible Lulu site upgrade till the end of November 2020. So i think there is either a system error or the data hasn't been reported in yet off the multiple sites. Unsure why and will not guess. Has this happened to anyone else? On Facebook 2 people complained of not having any sales data from December 2020 and January 2021 so i am not alone. I want the figures to be released when available so i can check them. I've no way of knowing till now. I use the CSV option and it displays the same data as the Sales & Payments part. There is nothing i can do but wait it seems. |
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Post by hulsey on Feb 18, 2021 9:46:01 GMT
My recent sales report shows I sold two books on Amazon. What a joke. Since this update by Lulu, my sales have dropped to next to nothing. Over the years I have sold around 3,500 books and had over 10,000 downloads of my free book, Blood Money. Judging from reviews and ratings on Goodreads, my books seem to be selling well, but not according to my sales data. I'm still awaitng reply from Lulu as to what exactly is happening. If the books were bad, I could not quibble, but not according to my readers. It is possible our ebooks are being duplicated and sold on pirate sites, which would explain a lot. A response from Lulu would be nice...
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Post by Deleted on Feb 18, 2021 17:38:36 GMT
Perhaps it's time for everyone to start reporting them to the BBB? I've only recently begun distributing through Lulu, so I have not faced this issue... yet? But if this is what is happening, the BBB needs to be made aware.
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Post by JesusNinja on Feb 18, 2021 21:28:40 GMT
My sales this month doubled. That isn't saying much because last month I made a whopping $15. Still don't trust the reporting. But my books being taken down off the main sites didn't help.
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