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Post by cadbob on Sept 23, 2020 21:32:59 GMT
I've been using Lulu since 2012 and only recently started to have problems with the interior PDF file. I'm getting a little frustrated and was wondering if anyone has recently had the same problem. When it comes to uploading my interior file PDF, recently I have experienced problems with the PDF file/Lulu accepting the file. Despite the fonts in the PDF having already been embedded, Lulu seems to reject my PDF stating that my "file has fonts that need to be embedded". This ends up with me having to modify the original Word document, resaving it as a PDF (with embedded fonts), uploading the PDF again, and then being given the same error message that my PDF file "has fonts that need to be embedded". I've never experienced this problem until recently in the last couple of weeks. When I create my PDF file I have tried... - Taking the Word file, saving it as a PDF using the option in Word, embedding the fonts and saving as a PDF
- Taking the Word file, use PDF Create to create the PDF (PDF Create automatically embeds all fonts in the PDF)
Despite using either method to create the PDF, when I upload the PDF interior file to Lulu, I get the same error message that my file has fonts that need to be embedded. ? Fonts used in my Word file are: Times New Roman, Calibri, Agency FB & Assiduous. (Lulu has previously had no problem with me using these fonts - I have books that continue to be published containing these fonts.) Any suggestions folks?
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Post by benziger on Sept 23, 2020 23:12:11 GMT
Not every PDF creator creates the PDF in exactly the same way. I would open the text document with LibreOffice Writer even though it was created with Word. Then in the menu File, Export as PDF... export. For the time being, don't worry about things that are shifted in this program. Upload this new PDF. Is it accepted? Then it is up to the PDF creation engine. If the problems described above still exist, it is rather due to Lulu, since several people here in the forum have done well with LibreOffice.
Sending a support request in May (April to August) was a bit more demanding than before. These were automatically set to "solved", as there were hundreds (thousands?) requests on topics that were effectively solved with the weekly updates. On the other hand, this was just bad luck for those with specific problems. In this case you have to answer the mail that says that the case has been closed and only write in one line that the case is not solved and that you want a solution. Only then was the mail forwarded to a person.
It has also proved to be a good idea to ask about the status of case xyz (ticket number) after one week.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Sept 24, 2020 1:30:35 GMT
Do you have any software (e.g. the free Foxit Reader) that will list the fonts used in your PDF and tell you if each is an Embedded or an Embedded Subset?
Because according to Lulu:
"If all fonts used in your document are followed by (Embedded Subset), then your PDF includes all fonts properly embedded and will upload without error."
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sirram
Senior Printer
No man but a blockhead ever wrote, except for money
Posts: 269
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Post by sirram on Sept 24, 2020 14:03:50 GMT
Hi cadbob,
I haven't tried (had the courage) to upload a PDF since Lulu's migration. But the method that worked for me on the old platform was:
1. Prepare the book in MS Word 2. Click "File / Save As" 3. In the "Save" window, select PDF as the file type 4. Before clicking "Save", click the Options button at the bottom of the "Save" window. 5. Check the "PDF/A compliant" box. 6. Then click "Save".
One can also tell MS Word to embed the fonts in the *.docx file - and I imagine that would be another way of them being embedded when one saved to PDF. But I've never bothered with that as it would make all my Word documents bigger - and I never saw the need.
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Post by BlueAndGold on Sept 24, 2020 17:55:24 GMT
My MSWord 2007 did not successfully create PDF's even though the options are listed in the drop-downs. So I downloaded and installed the freeware "doPDF 8" which installs right onto the menu bar of Word and is called there "NovaPDF". It works wonderfully! I have had no problems uploading PDF's done this way to the new Lulu system.
BTW, this is the method I use to create my one-piece cover PDF's as well. It allows you to size accurately the document right to the 1/100th of an inch to match the spine widths called out in the Lulu system. Never had a single problem with it.
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Post by cadbob on Sept 24, 2020 18:12:50 GMT
Hi cadbob, I haven't tried (had the courage) to upload a PDF since Lulu's migration. But the method that worked for me on the old platform was: 1. Prepare the book in MS Word 2. Click "File / Save As" 3. In the "Save" window, select PDF as the file type 4. Before clicking "Save", click the Options button at the bottom of the "Save" window. 5. Check the "PDF/A compliant" box. 6. Then click "Save". One can also tell MS Word to embed the fonts in the *.docx file - and I imagine that would be another way of them being embedded when one saved to PDF. But I've never bothered with that as it would make all my Word documents bigger - and I never saw the need. Yup, tried that way and when I uploaded the PDF to Lulu I got the error message that the file contained fonts that were not embedded.
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Post by cadbob on Sept 24, 2020 18:13:56 GMT
Do you have any software (e.g. the free Foxit Reader) that will list the fonts used in your PDF and tell you if each is an Embedded or an Embedded Subset? Because according to Lulu: "If all fonts used in your document are followed by (Embedded Subset), then your PDF includes all fonts properly embedded and will upload without error."Never heard of that, but thanks for the suggestion. Will definitely check it out. Btw, how do I do this in the program?
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Post by cadbob on Sept 24, 2020 18:15:59 GMT
Thank you everyone for your tips and suggestions, much appreciated. I'll keep you posted on what happens.
What I don't understand, I never encountered this problem before and its only started occurring in the last month.
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Deleted
Deleted Member
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Post by Deleted on Sept 24, 2020 19:54:31 GMT
Btw, how do I do this in the program? Load the PDF, Select the File Tab at the top, Select Properties then select Fonts. It will show you all the Fonts used in the PDF.
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Deleted
Deleted Member
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Post by Deleted on Sept 25, 2020 4:54:31 GMT
I recently made a book in the new Lulu. I made my PDF file in the programme Benziger suggested above, LibreOffice Writer and it was accepted by Lulu. The cover was more difficult (I downloaded the template and used Paintshop Pro) but after using a free online converter I made the jpg cover into a PDF.Lulu accepted the cover. (I used adobe's converter)
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Post by tasmanianartist on Oct 9, 2020 0:09:39 GMT
Just on PDF printers ... I've used the old doPDF version without any hickups for over a decade to upload to Lulu (never updated as it was loaded onto a computer [Windows word on bootcamp loaded on iMac] that wasn't connected to the internet - no problems). So I would say doPDF8 would do the job very nicely. The iMacs make PDF, and with their filters that are quite easily made, PDF making has become a breeze. So if you create, design, publish, (etc), think about switching to iMac - I did, after finding Windows software too 'not-quite-sophisticated-enough' - never looked back. iMacs straight forward PDF printer increases the file size to humungous, but the filters let you accurately 'compress' / 'reduce' the file size to your needs. That's just some comments because I keep reading about the PDF making issues people have who use Windows/Microsoft PCs.
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Post by BlueAndGold on Oct 9, 2020 0:55:12 GMT
I'll add another vote for DoPDF. Simple, no hiccups.
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