|
|
Post by cadbob on Mar 16, 2021 19:26:49 GMT
I was wondering if anyone has received revenue payments from Lulu since January 2021?
Last time I received any revenue payment from them was Jan 17 2021 and I haven't been paid since then. And that payment only covered revenues up to and including Dec 31 2020.
Up to now they haven't been this lax at revenue payments which I seemed to get roughly monthly.
|
|
|
|
Post by Ken on Mar 16, 2021 19:32:14 GMT
6 March
17 Feb
17 Jan
|
|
|
|
Post by JesusNinja on Mar 16, 2021 21:39:16 GMT
I was wondering if anyone has received revenue payments from Lulu since January 2021? Last time I received any revenue payment from them was Jan 17 2021 and I haven't been paid since then. And that payment only covered revenues up to and including Dec 31 2020. Up to now they haven't been this lax at revenue payments which I seemed to get roughly monthly. I always receive mine in the 17th of each month. But since January I have gotten mysteriously low reports. Not seen revenue this low in five years when I had only one book out that sold one copy every other month. Not really trusting things at the moment. I'd contact support and have them check it out. |
|
|
|
Post by cadbob on Mar 16, 2021 22:53:10 GMT
Yes, that's usually when I receive mine, which means I've missed two months of payments. I've contacted Lulu support and opened a ticket regarding this, so hopefully I get a response fairly quick.
|
|
|
|
Post by Ken on Mar 17, 2021 10:58:21 GMT
Paid today. 17 Marzo
|
|
|
|
Post by potet on Mar 17, 2021 11:16:11 GMT
Here is an excerpt from my own revenue concerning the title "Baybayin", my current best-seller. (I only publish printed books.)  |
|
|
|
Post by cadbob on Mar 17, 2021 18:00:52 GMT
Bit surprised this morning when I opened my email - I had 2 emails from Lulu Revenues for 2 payments covering up to February 28. However, when I checked the status of the support ticket I submitted, there's been absolutely no progress or update on the ticket. No explanation on either of the two emails I received this morning either, so not really sure if the payments mean they've attended to the issue, or what. At least I've got some of what money is owed me.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on May 31, 2021 21:41:54 GMT
I was wondering if anyone has received revenue payments from Lulu since January 2021? Last time I received any revenue payment from them was Jan 17 2021 and I haven't been paid since then. And that payment only covered revenues up to and including Dec 31 2020. Up to now they haven't been this lax at revenue payments which I seemed to get roughly monthly. Hi i have the same issue. --- I have an issue with Lulu publisher and it's to do with unpaid revenue since December 2020 to now on my account. I am waiting for payment on the months December January February March April. 5 months in all. It is paid a month ahead like March in April. I was paid Nov in Dec. I need you to contact Lulu to see when i will be paid for my sales. There was an April alert on their site saying that unpaid royalty revenue for missing months will be paid out on the next pay out. I hope so i want to know what titles i sold and how much my 5 month royalties are. I emailed Lulu several times. I was told how to work out the revenue figures by downloading it, i know this already. They told me of the delay from outside sites. I know this. I got some direct Lulu website sales. These post right away to their site. 3rd party sales eg Amazon take weeks to report. The external sales reporting system is not working. An agent told me there was a bug a bit ago but it was fixed. I still am not getting my sales numbers. This is on my name. I also have pen name account too on Lulu. I had a similar issue. Direct sales to Lulu were reported right away but external sites were not reported properly except for a gaggle of manually reported ones. One was on Amazon.ca which has never happened before. I think the Managers told the agents not to tell authors of any payment issue. I get no info when i mention this. There is some ongoing issue and it needs fixing for me and other writers. I bought one of my own ebooks on Kobo tho published on Lulu to test their system in late May. It will be reported in July. I've worked with Lulu for well over a decade. I have other issues with them like an upload loop problem they will fix this in future. I want all my unpaid revenue from Dec to now. |
|
|
|
Post by Ken on Jun 1, 2021 10:16:53 GMT
Who are you addressing this post to?
This is an independent forum, Lulu neither subscribe to it or read it.
As you seem to have multiple accounts how many payees have you set up?
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jun 1, 2021 14:10:21 GMT
Who are you addressing this post to? This is an independent forum, Lulu neither subscribe to it or read it. As you seem to have multiple accounts how many payees have you set up? We don't know that for sure. They may read it and subscribe to it. They used to. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jun 2, 2021 18:58:37 GMT
Who are you addressing this post to? This is an independent forum, Lulu neither subscribe to it or read it. As you seem to have multiple accounts how many payees have you set up? Just telling my experience here. The payees are fine. I know lulu does not assist here. |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jun 2, 2021 19:10:21 GMT
Who are you addressing this post to? This is an independent forum, Lulu neither subscribe to it or read it. As you seem to have multiple accounts how many payees have you set up? We don't know that for sure. They may read it and subscribe to it. They used to. We will see if they read and act on it. |
|
|
|
Post by JesusNinja on Jun 4, 2021 2:55:56 GMT
I've given up on support. Although they have fixed most of the bugs I reported. They took forever to respond and I'm still waiting after three months for a response to another problem. I might be leaving soon. No way to run a business Lulu.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jun 4, 2021 5:14:03 GMT
I've given up on support. Although they have fixed most of the bugs I reported. They took forever to respond and I'm still waiting after three months for a response to another problem. I might be leaving soon. No way to run a business Lulu. I got your book! Beautiful! |
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jun 5, 2021 18:52:56 GMT
I've given up on support. Although they have fixed most of the bugs I reported. They took forever to respond and I'm still waiting after three months for a response to another problem. I might be leaving soon. No way to run a business Lulu. I find their support quite good actually. If they do not reply i msg them on facebook with the ticket number and they get onto it. Or i should say did as i reported lulu to the BBB. Long story short they refused to say or not if their reporting external sales system had a bug in it thus stopping sales being reported. I saw an alert on lulu website in late April saying missing monthly payments will be paid on the next payday. Mine wasn't. I had many issues with them. They were-- ebooks not listed, print books not listed. These were after price increases as the minimum cost of books went up and needed to be increased. Also the ui user interface ebook upload function was caught in a loop. This was reported fixed except mine lol. The revenue thing pissed me off the most. I do not care on the cash but wanted my book title list to see if my promoting was working. It's about the principal. After all this fruit cocktail of issues 2 things happened. My BBB issue is of no consequence. Like i said the cash don't matter. Their system needs fixing for the other writers hit by it. Lulu relisted a few of my ebooks that were in need of listing in the couple of weeks they were not due to my price increases to be above their new minimum prices. One book was an erotica title and it was seen by one of the sites and they refused it. Lulu used this reason to delete one of my accounts (their content section). Myself I also deleted my other account. Time to move on. 12 good years 1 bad year. I am glad to be off lulu and am moving on to other sites. If i had the skills/time/cash i would set up my own publisher. I knew someone who did just that long long ago. It is hard to do. My writing journey continues. I hope lulu fixes their site for all the tens of thousands of others with issues that causes stress. Writing is easy. The rest of the stuff is the hassle. |
|
