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Post by JesusNinja on Jun 21, 2021 21:45:30 GMT
I've sent them six emails concerning my closed account. I've received no responses at all. I need to write them physically so they will get things taken care of. Anyone know how to find their current mailing address? I know they moved last year or before.
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Post by Retread-Retired-Cameron on Jun 21, 2021 21:49:29 GMT
627 Davis Dr Ste 300 Morrisville , NC, 27560-7101
Best of luck
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Post by JesusNinja on Jun 21, 2021 22:20:08 GMT
Thanks Cameron!
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Post by Retread-Retired-Cameron on Jun 21, 2021 22:22:39 GMT
All good
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Post by potet on Jun 24, 2021 17:15:37 GMT
From the shipment summary of a parcel received today, the physical address is:
Lulu.com
P.O. Box 12018
27709 Durham
USA
also:
Lulu Press, Inc.
700 Park Offices Drive
Suite 250
NC 27709 Research Triangle
USA
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Post by JesusNinja on Jun 24, 2021 22:37:03 GMT
From what I can find, the 700 Park Offices is listed when Googling Lulu. It's also there in the BBB listing. Seems support doesn't answer anymore and no idea if they actually got the emails or not.
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Post by Retread-Retired-Cameron on Jun 24, 2021 23:50:32 GMT
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Post by JesusNinja on Jun 25, 2021 0:27:15 GMT
So which do I use? LOL
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Post by Ken on Jun 25, 2021 7:25:36 GMT
My letters addressed to Kathy Hensgen
at 700 Park Offices Drive, Suite 250 Research Triangle
have always worked for me and generated polite replies.
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Post by Retread-Retired-Cameron on Jun 25, 2021 14:23:48 GMT
The 27709 is for Durham, part of Research Triangle Park.
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Post by JesusNinja on Jul 1, 2021 18:31:48 GMT
Finally.....Heard from Lulu support. They said the books were retired on Lulu but not online. I always thought it said on the site that happened automatically when you deleted account. Anyway they said they're contacting all the sites to remove my books.
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Post by Retread-Retired-Cameron on Jul 1, 2021 19:06:25 GMT
Good to hear you got resolution.
I need to contact Lulu Press Support regarding books I retired a year ago that go Temporarily Unavailable [at times back In Stock] instead of Out of Print.
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Post by benziger on Jul 11, 2021 15:09:52 GMT
I got an e-mail from our friend Paul about one year and a half ago. I was signed with this address: 627 Davis Drive, Suite 300, Morrisville, NC 27560, t 919.447.3295 If Lulu changed just the web page and not the offices, this should still work. The telephone number looks to be the direct dialling number of the senior copywriter. That is not support. This other number is probably the switch board: 919.459.5858. On Trustpilot, another number is given: 844-212-0689. As I do not live in the United States, I cannot check which one is the right one Basic Listings LULU PRESS INC 627 DAVIS DR # 300 MORRISVILLE, NC 27560 Phone (919) 447-3244 LULUCOM 627 DAVIS DR MORRISVILLE, NC 27560 Phone (919) 459-5858
Please report which telephone numbers are working or no longer in service. Thank you!
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