Post by potet on Apr 19, 2023 14:04:26 GMT
From my archives:
LULU 2013-08-17
REMOVAL OF QUESTIONED BOOKS
Hello everyone, my name is Meg Crawford and I am the Social Media Marketing Manager here at Lulu. I wanted to let our social audience know that here at Lulu, we take the removal of questionable content very seriously and I would like to provide some insight into this process in order to shed light on exactly what is taken into account before the decision for removal is made.
Lulu operates under the DMCA guidelines and allows everyone to publish on our site without reviewing content. We allow each product listed on our site to be reported as copyright infringement or violation of our membership agreement. Once we receive a claim, our team reviews the complaint, compares the complaint to the contents of the book, looks to see if the person reporting has purchased a copy and is making a valid claim. We make a significant effort ascertain the claim has any merit.
If it is determined that the claim has any merit, we inform the content owner and remove the content until the dispute can be resolved.
I understand the concern for Ms. Kwissa and the manner in which this situation has been handled. While I cannot go into the specifics of individual cases, I will be reaching out to Ms. Kwissa personally to clarify any confusion or questions that may exist with this matter. Our main goal is to always support our authors to the best of our ability and provide an open forum to the sharing of your ideas and voices.
LULU 2013-08-17
REMOVAL OF QUESTIONED BOOKS
Hello everyone, my name is Meg Crawford and I am the Social Media Marketing Manager here at Lulu. I wanted to let our social audience know that here at Lulu, we take the removal of questionable content very seriously and I would like to provide some insight into this process in order to shed light on exactly what is taken into account before the decision for removal is made.
Lulu operates under the DMCA guidelines and allows everyone to publish on our site without reviewing content. We allow each product listed on our site to be reported as copyright infringement or violation of our membership agreement. Once we receive a claim, our team reviews the complaint, compares the complaint to the contents of the book, looks to see if the person reporting has purchased a copy and is making a valid claim. We make a significant effort ascertain the claim has any merit.
If it is determined that the claim has any merit, we inform the content owner and remove the content until the dispute can be resolved.
I understand the concern for Ms. Kwissa and the manner in which this situation has been handled. While I cannot go into the specifics of individual cases, I will be reaching out to Ms. Kwissa personally to clarify any confusion or questions that may exist with this matter. Our main goal is to always support our authors to the best of our ability and provide an open forum to the sharing of your ideas and voices.
