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Post by benziger on Apr 29, 2020 14:37:00 GMT
Poor support! I had to open six tickets. I publish them here, as well as the answers as soon as available.
So, if you have the same question, you do not need to open a ticket too.
5. I know, on the new web sit, the author's spotlight has less functionalities. But in my account I could not find, where I can change the text. |
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Post by benziger on May 29, 2020 6:35:33 GMT
No answer from support in the last 4 weeks, but I found out this (concerning the spotlights):
If your spotlight includes /spotlight/ (e.g. www.lulu.com/spotlight/benziger ) it still works. On the other hand, if you used the older URL that don't include the word "spotlight" in the URL, that no longer work. So, I hope, you printed the adress with "spotlight" on your business cards and not the other one (even the other one looked nicer). |
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Post by JesusNinja on May 30, 2020 23:23:09 GMT
No answer from support in the last 4 weeks, but I found out this (concerning the spotlights):
If your spotlight includes /spotlight/ (e.g. www.lulu.com/spotlight/benziger ) it still works. On the other hand, if you used the older URL that don't include the word "spotlight" in the URL, that no longer work. So, I hope, you printed the adress with "spotlight" on your business cards and not the other one (even the other one looked nicer). My text is gone. I heard some had theirs migrated over. Mine didn't and still no way to add it back. One bit of good news though support said that they adding the delete/retire option back just no time estimate yet. |
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